Frequently Asked Questions (FAQs)

1. What makes AUROMAS candles different?

AUROMAS candles are made with clean-burning wax and premium fragrance oils. We focus on long-lasting scents, minimal soot, and an elevated aesthetic that complements your space.

2. What kind of wax do you use?

We use high-quality clean wax that burns evenly and produces less smoke compared to traditional paraffin candles.

3. How long do AUROMAS candles burn?

Burn time depends on the size of the candle. On average, our candles burn between 25–50 hours when used correctly.

4. Are AUROMAS candles safe for indoor use?

Yes. Our candles are crafted using clean wax and high-grade fragrance oils, making them safe for indoor use when basic candle safety guidelines are followed.

5. How can I make my candle last longer?

For best results:

  • Trim the wick to ¼ inch before every burn
  • Let the wax melt fully to the edges on the first burn
  • Avoid burning for more than 3–4 hours at a time
6. Why is my candle tunneling?

Tunneling happens when a candle isn’t allowed to melt evenly across the top layer. Always allow the first burn to create a full melt pool to prevent this.

7. Are your fragrances natural?

We use a blend of premium fragrance oils designed to deliver a rich and consistent scent throw while maintaining clean performance.

8. Do you offer gift packaging?

Yes! AUROMAS candles make perfect gifts, and we offer elegant packaging options suitable for birthdays, anniversaries, and festive occasions.

9. How strong is the scent throw?

Our candles are designed to provide a balanced scent throw — noticeable but not overpowering — ideal for bedrooms, living rooms, and workspaces.

10. Do you ship across India?

Yes, we ship across India. Delivery timelines may vary depending on your location.

11. Can I reuse the candle jar?

Absolutely! Once finished, you can clean the jar with warm water and reuse it for decor, storage, or planters.

12. What should I do if my candle arrives damaged?

If your candle arrives damaged, please contact us within 48 hours of delivery with photos, and our team will assist you with a replacement.

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